privacy policy
Trekking Trails Travels attaches great importance to the trust you place in us. That is why we take your rights regarding privacy, the security of your data and the protection of your personal information very seriously. We ensure that the information you provide to us is treated confidentially. Our privacy policy below explains how we collect, store and process your personal data and how you can contact us to exercise your rights.
The privacy policy below applies to all site visits to www.trekkingtrailstravels.com and transactions and agreements with Trekking Trails Travels BV, located at Carlsonstraat 13, 8263 CA in Kampen. Our Chamber of Commerce registration number is 77866975.
Why do we ask you to provide data?
We use the personal data that you provide directly digitally in the context of the performance of the service you have requested. The information you provide is also stored in Trekking Trails Travels’s customer database. We use this data:
- to provide you with a response (by telephone and/or by email) to the reservation request form, contact form, personal travel plan form or call me back form you have completed on our site www.trekkingtrailstravels.com so that we can provide you with a targeted service
- to be able to make a reservation for you
- for developing products and services
- providing insight into website use
If you provide us with information about other people, for example to make a reservation, you are deemed to have obtained permission from them. Trekking Trails Travels BV. does not store your personal data for longer than is necessary to achieve the purposes for which your data is collected. The data storage and processing is necessary for the performance of an agreement with us.
Cookies
When you use our website www.trekkingtrailstravels.com, we obtain certain information from you. Trekking Trails Travels BV only uses necessary and analytical cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Using cookies we can register visitor data via Google Analytics, Google Adwords and Google Maps and we can see how many people view our website, which pages are visited and where the visitor comes from. Would you rather not accept cookies? You can always indicate this in the settings of your browser or click on the icon “DO NOT ACCEPT COOKIES”. If you disable cookies, certain functionalities of the website may not work or you may not be able to use certain services.
Your personal data shared with third parties
Trekking Trails Travels BV. only provides personal data to third parties if this is necessary for the execution of our agreement with you, for example with an airline, shipping company, car rental company or accommodation address as part of a booked trip, or to comply with a legal obligation. We only provide personal data to third parties that are necessary, for example for booking a flight, your first and last name according to your passport, your date of birth and your (mobile) telephone number.
How we protect your personal data
Trekking Trails Travels BV takes the protection of your data very seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. For example, we use encryption (https) to exchange data with our website and our database is protected against unauthorized access. If you have the impression that your data is not properly secured or there are indications of misuse, please contact us at [email protected]
You want to view, correct or delete your data
You have the right to view, correct or delete your personal data. Provided that we can continue to execute the agreement, such as carrying out a booked trip, or complying with legal provisions. You can submit a request for this via [email protected] .
To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. We request that you black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) in this copy. Please also state on the request that the request is to view, correct or delete your personal data. This is to protect your privacy. We will respond to your request as quickly as possible, but no later than within four weeks.
We would like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/ nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
Links to third party websites
Changes to this privacy statement
Trekking Trails Travels BV reserves the right to amend this privacy statement. Changes will be published on our website. It is therefore recommended that you consult this privacy statement regularly so that you are aware of any changes.
Do you have any questions or would you like more advice about our privacy policy? Please feel free to contact us, we are happy to help you!